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Re: VMWARE TOOLS UPGRADE/INSTALLATION FAILED - V6.7

July 26, 2018, 5:22 pm
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Tools installation is failing with 'Access is denied' error with the error code being 0x80070005. This error code makes us incline towards a permission issue or some Antivirus/Anti-Malware software not allowing the installation -

 

2018-07-25T16:45:02.249+03:00| tools-build-8931395| E1: PnpDriverManager::InstallPnPDevices: Failed to install vmxnet3 driver| winerror code 5 (Access is denied.)

2018-07-25T16:45:02.249+03:00| tools-build-8931395| I0: MessageBox( 1407d4, "Setup failed to install the VMXNet3 driver automatically.  This driver will have to be installed manually.", "VMware Tools Installation", 48)

2018-07-25T16:51:16.217+03:00| tools-build-8919955| E1: PnpDriverManager::InstallPnPDevices: Failed to install inf C:\Program Files\Common Files\VMware\Drivers\vmci\device\Win8\vmci.inf| HRESULT code 0x80070005 (Access is denied.)

2018-07-25T16:51:16.217+03:00| tools-build-8919955| E1: PnpDriverManager::InstallPnPDevices: Failed to install vmci driver| winerror code 5 (Access is denied.)

2018-07-25T16:51:16.217+03:00| tools-build-8919955| I0: MessageBox( 201a2, "Setup failed to install the VMCI Virtual Machine Communication Interface driver automatically.  This driver will have to be installed manually.", "VMware Tools Installation", 48)

2018-07-25T16:52:12.965+03:00| tools-build-8931395| E1: PnpDriverManager::InstallPnPDevices: Failed to install inf C:\Program Files\Common Files\VMware\Drivers\pvscsi\Win8\pvscsi.inf| HRESULT code 0x80070005 (Access is denied.)

2018-07-25T16:52:12.965+03:00| tools-build-8931395| E1: PnpDriverManager::InstallPnPDevices: Failed to install pvscsi driver| winerror code 5 (Access is denied.)

 

Try the below steps -

 

1) Login with the Windows local administrator account.

2) Disable (uninstalling temporarily would be the best option) any Antivirus/Anti-Malware software.

3) Download new VM tools package from the net (not from the vSphere ISO image mounted on the VM) and place it under C:\ root.

4) Right click on the package folder --> Security --> Ensure the administrator account has full control previlige and it is inherited to the sub-folders and files.

5) Attempt the installation (either individually or as a package).

 

Please consider marking this answer as "correct" or "helpful" if you think your questions have been answered.

 

Cheers,

Supreet

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Re: VSCA 6.5 Had Power failure All ESXI Hosts Not Responding

July 26, 2018, 5:25 pm
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DEvi94

 

After a restart still unable to access

 

Any other ideas

 

could it be a service not running?  Which one and how to check?

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Re: VSCA 6.5 Had Power failure All ESXI Hosts Not Responding

July 26, 2018, 5:26 pm
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Vijay

 

Where do I run this command from?

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Re: Cannot start the VM due to one of the snapshot is deleted

July 26, 2018, 5:39 pm
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Dear Andre,

 

Thanks for your help.

 

As as the VM materials belong my client, and it is not suitable to post their contents to the public. So what can I check how to next steps for me ? Sorry for the inconvenience caused.

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Issues with DirectPath I/O and Quadro P600

July 26, 2018, 6:07 pm
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I added both the nVidia "VGA Compatible controller" and "Audio device" PCI devices to DirectPath I/O. Then I rebooted the host. Then I added both devices to the guest VM. Started the VM and installed nVidia's drivers. Now it shows up in device manager but it says "Windows has stopped this device because it reported problems (Code 43)". Anyone experience this before? I'm not sure how to resolve it.

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Re: vCenter 6.5 U2B installation fails in Windows.

July 26, 2018, 6:14 pm
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Looks to be a problem with NTP. Is everything in proper sync with the NTP server?

 

Cheers,

Supreet

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Re: TOTALLY DESPERATE - VMware workstation not working

July 26, 2018, 6:26 pm
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> However, I would kindly like to ask you, if I must uninstall version 8 before, or I can have them both installed ?

I think you cannot have them both installed. (However, I didn't verify it by myself.)

 

> do you have an idea why I must restart the VMware authorization service all the time ?

Without any logs and other information, I am not able to tell the reason. But in general, if you encounter some problem with AuthD (VMware authorization service), very likely it is caused by the Win32 Socket setting or some 3rd party software in your environment.

You can run "netsh winsock reset" to repair, but please keep in mind that the "reset" may fail some 3rd party software in your system.

And the AuthD log located in "C:\Windows\Temp\vmware-SYSTEM" may give some clue.

 

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Re: VMWare Workstation 14.1.2 build-8497320, locks up

July 26, 2018, 6:32 pm
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Hello Susie, R U Still on this case?

 

Here's yet another Lockup requiring a CPU powerOff button then a CPU button restart to clear.  I'm just about to FTP some more files.

I had Workstation running one VM, and VMPlayer "running" another VM but I'd not even logged on to it. After a full day of just sitting there, I clicked on a tab on the browser (in Workstation VM); Workstation Window paled and said non responsive in Task manager.  Then I clicked on player, it too went pale, non-responsive in task manager.  Trying "shutdown" in host cmd of WS or Player VM failed.  Restarting Workstation Service in Host's Services MMC didn't do anything.   Tried restarting host.  After 2 hours waiting on host to restart, only choice was to use the host power Off Button

 

Since I haven't heard from you or Anyone (in VM) in almost 3 days, I can only assume there's no Fix.  Sad and Disappointing.  Since I'm "on my own", I guess I'll just wait for 14.5.x should it ever show up. I hope I haven't WASTED my upgrade fee.

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Re: VMWare Workstation 14.1.2 build-8497320, locks up

July 26, 2018, 6:35 pm
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Well, it looks like there was some action,  The FTP file uploader no longer likes the ID and PW Susie gave to me.  Oh Well...figures.

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Re: Issues with DirectPath I/O and Quadro P600

July 26, 2018, 6:36 pm
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Re: Issues with DirectPath I/O and Quadro P600

July 26, 2018, 6:44 pm
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I don't think I need a Virtual GPU driver since I'm passing the card directly through to the VM with DirectPath I/O? I installed the most recent nVidia driver for the Quadro P600.

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Re: Add Role is failed

July 26, 2018, 6:47 pm
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Re: Cross vcenter vmotion fails - distributed switch has a different version or vendor

July 26, 2018, 6:59 pm
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I had same situation, we tried fling tool.. due to network restrictions we were not successful. Try vcenter fling if it is feasible for you.. finally we are using vpshere replication to complete our work.

 

your idea also works, but as you are having vsan, again you need to do svmotion. that is going to be a lot of manual work i believe.

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Re: Configuration file has unexpected changes - ESXi 6.5 kills virtual machine and cannot be powered on

July 26, 2018, 7:05 pm
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Can you share hostd.log, vmkernel.log and the VM name for which the issue has most recently occurred?

 

Cheers,

Supreet

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Re: VSCA 6.5 Had Power failure All ESXI Hosts Not Responding

July 26, 2018, 7:08 pm
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open ssh session to your vcsa, and run command

service-control --status

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Re: Add Role is failed

July 26, 2018, 7:16 pm
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Can you try to re-add the role, note down the exact time stamp and share the hostd.log file from the host?

 

Cheers,

Supreet

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Re: VSCA 6.5 Had Power failure All ESXI Hosts Not Responding

July 26, 2018, 7:16 pm
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Here it is

 

Command> service-control --status

Running:

applmgmt lwsmd pschealth vmafdd vmcad vmdird vmdnsd vmonapi vmware-cis-license vmware-cm vmware-content-library vmware-eam vmware-perfcharts vmware-psc-client vmware-rhttpproxy vmware-sca vmware-sps vmware-statsmonitor vmware-sts-idmd vmware-stsd vmware-updatemgr vmware-vapi-endpoint vmware-vmon vmware-vpostgres vmware-vpxd vmware-vpxd-svcs vmware-vsan-health vmware-vsm vsphere-client vsphere-ui

Stopped:

vmcam vmware-imagebuilder vmware-mbcs vmware-netdumper vmware-rbd-watchdog vmware-vcha

Command>

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Re: Orphaned VMDKs Expected?

July 26, 2018, 7:25 pm
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Please see this KB: VMware Knowledge Base

 

That doesn't seem normal. Its not in my environments. Horizon does a lot of snapshoting, cloning, etc. so will cause a lot of those to exist but should be cleaned up. It would take some more investigation to see what is going on.

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Re: Cross vcenter vmotion fails - distributed switch has a different version or vendor

July 26, 2018, 7:25 pm
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Instead of creating a vDS, can't you create a standard switch on the destination cluster? Once the VMs are migrated on the standard switch, they can be easily migrated to 6.5 vDS.

 

Please consider marking this answer as "correct" or "helpful" if you think your questions have been answered.

 

Cheers,

Supreet

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Re: Issues with DirectPath I/O and Quadro P600

July 26, 2018, 7:36 pm
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I had to set hypervisor.cpuid.v0 = "FALSE". I think nVidia disables the card if it sees it's being ran on a VM.

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